At Shutter Boys, we source only the finest materials from reputable suppliers. We use premium hardwoods such as basswood and poplar, known for their strength, stability, and resistance to warping over time. Additionally, our wood shutters undergo thorough sanding and finishing processes, resulting in smooth surfaces that are resistant to wear, tear, and moisture damage. These measures contribute significantly to the longevity of our shutters, ensuring they remain beautifully functional for many years to come.

We understand the importance of aesthetic appeal when it comes to choosing window treatments for your home. At Shutter Boys, we offer a range of finishes to match different styles and decors. The available finishes include stained wooden shutters, which reveal the natural grain and beauty of the wood, and painted shutters, which allow for more color flexibility to complement your interior design scheme. In addition, we also provide options like distressed finishes that create a rustic appearance.

Absolutely! We believe in catering to each customer’s unique requirements, which is why we provide extensive customization possibilities. Some of these options include varying shutter sizes, shapes (such as arched tops for bay windows), louvre sizes ranging from 2.5″ to 4″, and hinge and tilt rod placements within our collection of premium factory direct wood shutters. We also offer accessories like valances and finials to enhance the overall look of your wooden shutters.

After finalizing your order with us, we will arrange for a timely and secure delivery of your factory direct wood shutters to your doorstep in Welland. Once they arrive, our team of experienced professionals can assist with the installation process if requested during purchase or afterward. If necessary, we can also provide guidance on DIY installation methods should you wish to carry out the task independently.

Our commitment to sustainability extends beyond providing quality wood shutters to our customers. We ensure that all our hardwood shutters are sourced responsibly from certified legal suppliers who practice sustainable forest management. This ensures that our wood shutters have a minimal impact on the environment while still delivering outstanding performance and aesthetics.

Yes, we stand behind the quality of our products and provide a limited lifetime warranty against defects in manufacturing and workmanship. This warranty covers issues related to warping, chipping, peeling, cracking, or premature failure of finish under normal residential usage conditions. Please consult our knowledgeable staff for complete details regarding this warranty coverage for your purchased wood shutters.

For customer convenience, we accept various forms of payment at Shutter Boys. These include cash, personal checks, and major credit cards such as Visa, MasterCard, and American Express. To streamline the transaction process and explore additional financing solutions, our website features an intuitive online shopping experience where you can safely place orders using these same payment options.

To get in touch with our customer support team at Shutter Boys, you may reach us via phone, email, or in person at our physical store location in Welland, Ontario. You can find our contact information clearly displayed on our website or retail signage, ensuring you receive prompt attention and assistance for any questions or concerns you may have about our wood shutters.

In an effort to maintain our position as industry leaders in providing cutting-edge products, we continuously monitor market trends and customer feedback to identify opportunities for enhancing our product offerings. While specific updates occur periodically, we strive to introduce new designs, finishes, and innovative features into our collections regularly to ensure our customers have access to the latest advancements in wood shutter technology and style.