The ordering process at Shutter Boys begins with getting in touch with us via phone call, email, or by filling out our online contact form. One of our knowledgeable professionals will reach out promptly to discuss your preferences and requirements, taking into account factors such as window size, material preference, control system, color choices, and more. Once we have all these details, our team will provide you with a free, no-obligation quote for your desired motorized blinds. Upon approval and confirmation of your order, we will start manufacturing your blinds using exacting precision and quality standards. After production is complete, our dedicated shipping partner will arrange for timely delivery of your new motorized blinds directly to your address in Pelham, Ontario.

Absolutely! At Shutter Boys, we understand the importance of creating unique solutions that complement the aesthetic and functional needs of each individual customer’s home. We offer a wide range of customization options to help achieve this goal. Some of these include various materials such as wood, aluminum, PVC, faux wood, and more; over 70 different colors and finishes for powder coating; multiple control systems like wireless remotes, smartphone apps, wall switches, and solar panel charging options; and numerous operational styles including top down bottom up, tilt, glides, and blackout varieties. To discuss these options in detail, contact our sales team who will guide you through the process and help you decide on the perfect combination to meet your specific preferences.

Yes, our motorized blinds are designed with energy efficiency in mind. They can be equipped with features like automatic scheduling and sunlight detection sensors, which allow them to respond intelligently to changes in natural light conditions. This helps regulate indoor temperatures more effectively, minimizing reliance on heating or cooling systems and ultimately leading to reduced energy consumption in your home. Additionally, certain blind materials and coatings provide added insulation properties, further contributing to overall energy savings. Our team is happy to explore these options during your initial consultation to help identify the most suitable features for meeting your energy conservation goals.

While Shutter Boys does not provide direct installation services ourselves, we do work closely with trusted local installation partners in Pelham, Ontario and surrounding areas. Our sales representatives will assist you in arranging this service upon order confirmation if required, ensuring hassle-free setup of your new motorized blinds according to manufacturer guidelines and industry best practices. In addition, you may also choose to install the blinds yourself following easy-to-follow instructions provided with every product purchase.

At Shutter Boys, we stand behind the quality of our products and offer comprehensive warranties covering both parts and workmanship across our entire lineup of motorized blinds. The terms vary slightly based on specific models and components involved but generally range from three to five years. Our team will walk you through the details associated with your chosen product during the ordering process, ensuring clear understanding of your warranty coverage before finalizing your purchase.

We understand that occasionally circumstances arise where clients may need to return or exchange their motorized blinds upon receiving them. In such cases, Shutter Boys operates under a standard return policy allowing customers to initiate a refund or exchange within seven days after receiving their order, as long as the product remains uninstalled and undamaged. Additional fees may apply depending on the reason for return/exchange, and specifics regarding shipping costs should the item need to be returned are laid out clearly during the discussion. For more information on this topic, please consult one of our helpful sales representatives prior to placing your order.

As standard, Shutter Boys offers motorized blinds with wireless remote control systems included in the price. These remote controls feature user-friendly designs enabling simple operation of your blinds from any location within range. However, we recognize that some customers may prefer alternate control methods and therefore provide additional options. These alternatives range from smartphone applications allowing remote operation via WiFi connectivity to integrations with existing home automation systems like Alexa, Google Assistant, and Apple HomeKit. Consult with our experts to determine which method suits your needs best.

The security and privacy of your personal information are taken seriously at Shutter Boys. All online communication throughout the ordering process utilizes industry-standard encryption protocols to safeguard sensitive data such as names, addresses, financial details, and any other confidential content shared between parties. Furthermore, we only share customer information with third-party entities necessary for fulfilling orders (e.g., shipping partners), ensuring compliance with applicable laws and regulations, and never use your data for unsolicited marketing purposes without express consent.

At present, Shutter Boys does not provide direct financing schemes internally for motorized blind purchases made in Pelham, Ontario or elsewhere. However, we remain committed to working with customers to find flexible payment solutions tailored to their individual circumstances. This may involve coordinating with external lenders specializing in home improvement loans or exploring vendor financing programs offered by select manufacturers. Please discuss your unique situation with one of our knowledgeable staff members, who will strive to identify viable options that fit comfortably within your budget constraints while delivering the premium factory-direct motorized blinds that define our brand.